Slack is a cloud-based proprietary instant messaging platform. You can chat, send files, share images and insert hyperlinks with other users.

  • Slack is a collaboration software that allows you to easily communicate with your team members.If links in Slack won’t open, make sure that you’re using a supported web browser. Also, try clearing the application cache.Your browser can also cause this problem, so be sure to use the best web browsers in order to avoid this problem.Slack is great productivity software, and if you want to learn more about Slack and similar software, check out our productivity software hub.

  • Download DriverFix (verified download file).

  • Click Start Scan to find all problematic drivers.

  • Click Update Drivers to get new versions and avoid system malfunctionings.

  • DriverFix has been downloaded by 0 readers this month.

It is useful since it can be used for both personal use as well as work environments, and the modern UI makes it quite enjoyable. However, some users have reported having problems with Slack, as it fails to open links sent via chat.

As such, we’ve come up with this guide that may help you fix the problem of Slack not opening hyperlinks.

1. Check your Internet browser

More often than naught, Slack is not the one to blame when it fails to open links, but rather the browser that you are using.

Browse the web from multiple devices with increased security protocols.

Access content across the globe at the highest speed rate.

Connect to thousands of servers for persistent seamless browsing.

As you can see from the Slack official Homepage, Slack offers support to only the most widely-used browsers out there:

  • Chrome – Version 66 or above
  • Firefox – Version 60 or above
  • Microsoft Edge – Version 41 or above

More so, Slack had this to say about unsupported browsers:

Looking for an Internet browser that is versatile and private? Check out this smart choice!

When a browser is no longer supported, we stop fixing pesky bugs and issues. For a customer, that could be a terrible Slack experience! We do our best to avoid that scenario by blocking unsupported browsers from accessing Slack.

2. Clear application cache

Slack client for Desktop

  • Open Slack
  • Click on the Menu in the top left corner
  • Choose Help
  • Select Troubleshooting
  • Click Clear Cache and Restart

 

Slack UWP from Microsoft Store

  • Open Start
  • Right-click on the Slack app
  • Choose More
  • Go to App settings
  • Select Repair and, if it doesn’t work, try a Reset option

Browser cache

  • Press the Menu button in the top right corner and choose Settings from the menu.
  • When Settings tab opens, scroll all the way down and click on Show advanced settings.
  • In the Privacy section click the Clear browsing data button.
  • In the Time range field, choose All time. Check Browsing history, Cookies and other site data, and Cached images and files. Now click on Clear browsing data button.
  • Wait while Chrome removes the selected data and restart your browser.

After clearing the cache, check if Slack still has problems while opening links.

Did you find this guide helpful? Share your opinions with us in the comments section below.

If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

Still having issues? Fix them with this tool:

SPONSORED

  • collaboration software

Email *

Commenting as . Not you?

Comment