There is nothing worse than trying to watch your favorite show and getting an error instead. Unfortunately, that’s what many Hulu users have been experiencing for the past few weeks. Hulu error code 2 (-998) is one of the most common errors that users receive when they try to use the app. But don’t worry; we have you covered with everything you need to know about fixing this error and getting back to your favorite shows ASAP.
This error message shows up on your screen — usually when there is a problem with your internet connection. The issue may even be caused by out-of-date software or incompatible hardware.
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Reasons Behind This Hulu Error Code 2(-998)
Error code 2 (-998) is one of the many errors that Hulu generates, and it is one that many users have encountered. The appearance of this error code frequently results from changes in internet connectivity. Whether you are viewing your favorite show on an Android device, or a laptop, you could run into this error code anytime.
You can rapidly resolve this problem by going through a number of troubleshooting procedures. Let’s begin by looking at why Hulu Error Code 2(-998) appears before turning our attention to the variety of solutions available to remove it.
- Slow internet speeds.
- Problem with the Hulu server.
- Cache files and data of the app.
- Device compatibility issue.
- A dated version of the app.
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How To Fix Hulu Error Code 2(-998)?
You can start applying the essential troubleshooting techniques listed in this section to attempt and resolve Hulu error number 2 998 on your Android smartphone.
1. Update The Hulu App
This is the first and primary step to check if you are using an out-of-date version of the application. To update your Hulu app, follow these steps below:
Open Google Play Store on your smartphone.
Now type “Hulu” in the search bar and press “Enter.”
If you see the “Update” option, click on the “Update” to download the latest version of the application.
Restart your smartphone and open the updated app.
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2. Force Stop The Application
You can force shut down the Hulu application on your smartphone and reopen it from the menu to resolve Hulu error code 2 998. To do so, follow the steps:
Open the “Settings” on your smartphone.
Navigate to the “Apps” or “Apps & notifications” open and tap on it.
Now click on the “All Apps” option to see all apps installed on your device.
Scroll down through the list and find & tap on the “Hulu” application.
Choose the “Force Stop” option.
Then click on “OK” when asked to confirm the “Force stop” action.
Now once again restart your phone and launch the application.
3. Clear All Cache Data of The Hulu App
The accumulating app cache may also result in Hulu error code 2 (-998). As a result, you should regularly clear it. To clear all the cache data, follow these steps:
Once the app page is opened click on the “Storage & cache” option.
Now click on the “Clear Cache” option.
Restart your smartphone and open the app.
4. Uninstall and Reinstall the App
Try reinstalling the application if the issue exists. Simply uninstall the application, install the current version, and then check to see if the issue is still present. Follow the below steps to perform the action:
Now click on the “Uninstall” option.
Then click on “OK” when asked to confirm.
Open Google Play Store on your smartphone.
Now type “Hulu” in the search bar and press “Enter.”
Click the “Install” button.
5. Check The Hulu App Server
The next step is to examine the app server to see if the Hulu app crashed while watching the video, preventing it from playing again. None of the remedies. The Hulu server won’t start up right away, so you’ll have to wait.
You can also try to contact the Hulu support team for assistance. Talk to them about the problem and use the techniques the authorized team has advised. Keep your account info close to hand so you can provide immediate feedback when the support representative verifies it.
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6. Check Your Hulu App Subscription
There is a decent probability that you will get Hulu error code 2 if your subscription expires. Verify that your Hulu subscription plan is still active. You need to reactivate your subscription to avoid this problem.
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To Wrap This Up
So, this is how you can get rid of this problem. When streaming stuff on the internet on Android phones, the Hulu error code 2 998 is a recurring error. On the other hand, Hulu doesn’t officially have a fix for this issue. The essential remedies described in the aforementioned troubleshooting advice have helped Hulu users successfully resolve their issues.
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